CONSULTING PLANNERS OF MASSACHUSETTS
Expertise for Communities
Effective Stakeholder Relationships at Airports
http://www.trb.org/ElectronicSessions/Blurbs/175033.aspx
Webinars from the Airport Cooperative Research Program, an independent research program managed by the Transportation Research Board (TRB). The sessions are FREE, and in addition to learning about something you never thought about, you can earn 1.5 AICP CM credits while at your desk. These are typically high-quality sessions given by experts.
Synthesis Report 65: Practices in Developing Effective Stakeholder Relationships at Smaller Airports
ACRP Project 03-31: Aligning Community Expectations with Airport Roles